Personal Data Protection Policy (PDPA)
First Laser Technology Sdn. Bhd.
1. Introduction
First Laser Technology Sdn. Bhd. (“the Company”, “we”, “our”, or “us”) is committed to protecting the personal data of our customers, business partners, employees, and website users in accordance with the Personal Data Protection Act 2010.
This policy explains how we collect, use, store, and protect personal information obtained through our business operations and website.
2. Collection of Personal Data
We may collect personal data when you:
- Contact us through our website or email
- Request information, quotation, or services
- Subscribe to updates or marketing communications
- Enter into business agreements with us
- Communicate with our staff or representatives
The personal data collected may include:
- Name
- Company name
- Contact number
- Email address
- Business address
- Any other information relevant to the services requested
3. Purpose of Collecting Personal Data
Your personal data may be used for the following purposes:
- Responding to inquiries and providing requested information
- Processing quotations, orders, and service requests
- Delivering products and services
- Maintaining customer relationships and support
- Improving our products, services, and website experience
- Complying with legal and regulatory requirements
4. Disclosure of Personal Data
First Laser Technology may disclose personal data to:
- Authorized employees or representatives of the Company
- Service providers, contractors, or business partners involved in delivering our services
- Regulatory authorities when required by law
We do not sell or trade personal data to third parties.
5. Protection of Personal Data
The Company takes reasonable steps to ensure that personal data is protected against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Access to personal data is limited to authorized personnel who require the information for legitimate business purposes.
6. Retention of Personal Data
Personal data will only be retained for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory obligations.
7. Access and Correction
Individuals have the right to request access to their personal data and request correction of inaccurate or incomplete information.
Requests can be submitted through the contact details provided below.
8. Changes to This Policy
First Laser Technology reserves the right to update this Personal Data Protection Policy from time to time. Any changes will be published on the Company’s website.
9. Contact Information
If you have any questions regarding this policy or wish to access or update your personal data, please contact:
First Laser Technology Sdn. Bhd.
Email: compliance@firstlaser.my
Website: www.firstlaser.my